Frequently Asked Questions – GetReadyDecors.com

🛒 Orders & Payments

1. How can I place an order?

You can place an order directly through our website. Browse products, add them to your cart, and proceed to checkout.

2. What payment methods do you accept?

We accept:

• UPI (Google Pay, PhonePe, Paytm)
  

• Credit/Debit Cards (Visa, Mastercard, RuPay)
  

• Net Banking
  

• Wallets & Pay Later options
  

• COD (Cash on Delivery) [if applicable]

3. Is Cash on Delivery (COD) available?

Yes, COD is available on selected pin codes. A small fee may apply.

4. How will I know if my order is confirmed?

You will receive an email and SMS confirmation with your order number once your order is successfully placed.

5. Can I cancel or modify my order after placing it?

Yes, cancellations or modifications are allowed only within 2 hours of placing the order. Please email us at info@getreadydecors.com immediately.

🚚 Shipping & Returns

1. Do you offer free shipping?

We offer free shipping on all prepaid orders above ₹999. Standard shipping charges apply otherwise.

2. When will I receive my order?

Orders are typically delivered within 5–10 business days across India. Remote areas may take longer.

3. Do you ship internationally?

Currently, we are shipping within India. International shipping will be launched soon!

4. What is your return policy?

Returns are accepted within 7 days of delivery for damaged, defective, or wrong products. To be eligible, the product must be unused and in original packaging.

5. How do I return a product?

Simply email us at info@getreadydecors.com with your order ID, photos of the item, and reason for return. We’ll arrange a reverse pickup if eligible.

6. When will I get my refund?

Refunds are processed within 7 business days after we receive and inspect the returned product.

🔐 Privacy Policy

1. Is it safe to shop on GetReadyDecors.com?

Yes. We use secure payment gateways and industry-standard SSL encryption to ensure your data is protected.

2. What information do you collect from customers?

We collect basic personal info like name, phone number, shipping address, and email during checkout. Payment details are handled securely by trusted third-party gateways.

3. Will my data be shared with others?

No. Your personal information will never be sold or shared with third parties except for processing your order (like delivery partners or payment processors).

4. Can I delete my account or personal data?

Yes, email us at info@getreadydecors.com to request deletion of your account or stored data.

📦 General FAQs

1. What types of products do you sell?

We specialize in curated and stylish home decor products, including wall art, lamps, vases, table decor, organizers, and more.

2. Are the products handmade or mass-produced?

We offer a mix of artisan-made, locally sourced items and premium factory-finished products. Product details mention the origin.

3. Do you offer bulk or B2B orders?

Yes! For corporate gifting, interior projects, or bulk orders, please contact us at b2b@getreadydecors.com.

4. Do you provide gift packaging?

Yes, gift wrapping and personalized messages can be added at checkout.

5. How can I track my order?

Once shipped, you’ll receive an email/SMS with your tracking link. You can also track orders in your account dashboard.

6. How can I contact customer support?

Email us at info@getreadydecors.com or WhatsApp us on 8006474348— we’re available Mon–Sat, 10am to 7pm.